Refund policy

Returns & Refunds

At Henny Way | It's Just Business, every item is made to order specifically for you.

Because our products are custom printed, we do not accept returns or exchanges for:

• Change of mind
• Buyer's remorse
• Incorrect color selected by the customer

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the item

Once reviewed, we will determine whether a replacement or refund is appropriate based on the circumstances of the issue.

IMPORTANT! --- PLEASE KEEP YOUR PACKAGING:  Please keep your original shipping packaging and shipping label until you've inspected your item, and confirmed that there is no issue. If your order arrives damaged, defective, or you receive the wrong item, you may need the original packaging and shipping information to process your claim or return. 

Please do not send merchandise back without contacting us first. Unauthorized returns may not be accepted. 

If you have any questions regarding your order, please contact our customer support before returning any merchandise. Thank you